Archive for July, 2009

Interesting Internet Banking Article

We found an interesting internet banking article over at InternetBanker.com. Here’s a quote:

A recent study of banking customers shows that many people have a difficult time opening a bank account online. Sure, online account opening is a fantastic idea for everyone involved. In theory, banks benefit by enjoying reduced account opening costs (thanks to reduced overhead and costs). Customers benefit from increased efficiency and convenience.
A recent Javelin study shows that online account opening procedures still suffer from problems. For example, 1 out of every 3 customers who tried to open a bank account online was forced to complete the account opening process by either calling a customer service representative or by physically visiting a brick and mortar bank location.

Read more at: Internet Banking Customers Having a Hard Time Opening New Accounts.

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How to Tell if an Online Bank is Legitimate

Whether you are selecting a traditional bank or an online bank that has no physical offices, it’s wise to make sure that it is legitimate and that your deposits are federally insured. Here are tips specifically designed for consumers considering banking over the Internet.

Read key information about the bank posted on its Web site.

Most bank Web sites have an “About Us” section or something similar that describes the institution. You may find a brief history of the bank, the official name and address of the bank’s headquarters, and information about its insurance coverage from the FDIC.

Protect yourself from fraudulent Web sites.
For example, watch out for copycat Web sites that deliberately use a name or Web address very similar to, but not the same as, that of a real financial institution. The intent is to lure you into clicking onto their Web site and giving your personal information, such as your account number and password. Always check to see that you have typed the correct Web site address for your bank before conducting a transaction.

Verify the bank’s insurance status.

To verify a bank’s insurance status, look for the familiar FDIC logo or the words “Member FDIC” or “FDIC Insured” on the Web site.

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Tips for Safe Online Banking

As use of the Internet continues to expand, more banks and thrifts are using the Web to offer products and services or otherwise enhance communications with consumers.

The Internet offers the potential for safe, convenient new ways to shop for financial services and conduct banking business, any day, any time. However, safe banking online involves making good choices – decisions that will help you avoid costly surprises or even scams.

This site offers information and tips to help you if you are thinking about or already using online banking systems. We will tell you how to:

  • Confirm that an online bank is legitimate and that your deposits are insured
  • Keep your private information secure and safe.
  • Understand your consumer rights.
  • Learn where to go for more assistance from banking regulators

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